Best-in-Class Connections Across the Appalachians near Sylva, NC

Designed from the ground up to deliver best-in-class connections and life-lines across the Appalachians, BalsamWest is your path to 21st century communications.


We only use best-of-breed equipment and software.


Our direct and diverse access assures express routes and low latency for higher performance.

Customer Support.

Highly trained, technically skilled staff and support are available 24/7/365.

Balsam West Business
Balsam West Carrier

Business best-in-class is right here.

Your network is the life-line of your business. It should enhance and support what you do, with faster service that positively affects your bottom line. Simplify with scalable, flexible connectivity that grows with you. BalsamWest enhances and supports what you do through our advanced unified systems—a proven business asset.

Carrier best-in-class is right here.

As a fiber-based facilities carrier, and the only bridge spanning the Appalachians, BalsamWest offers direct and diverse light-speed access to and from our Next-Generation Carrier-Grade infrastructure, bringing ultimate superiority in ultra-high bandwidth transport across the region and to anywhere in the world.

Balsam West Networks

Meeting the Unique Challenges of the Appalachian Region

To bridge the Appalachian gap, BalsamWest set out to do what others wouldn’t—provide robust network infrastructure throughout the mountainous region. With us you get the best of both: best-in-class services backed by our fiber network, and support from hands-on customer service professionals.

Along with our interconnect partners, the BalsamWest infrastructure is strategically located between Atlanta, Knoxville, Charlotte, Asheville, and Ashburn, VA, allowing us to serve large metropolitan areas more quickly, reliably, and efficiently with redundancy and utmost security. More expansion is currently underway.